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Packaging Field Service Engineer

Customer Service/Operations Manager

Essex

My client are one of the UK's leading specialists in the the packaging industry and has over 40+ years experience within the Industry.

My client has designed, manufactured and built packing machinery for 1,000s of large national suppliers.

Role:
Field Service Engineer.

This position is field based.

The primary focus for this role will be performing field-based assignments such as diagnosing and repairing electrical, mechanical and issues.

Job Responsibilities:
, To carry out site work, including commissioning, testing and fault-finding of complex automated packing systems and providing feedback, modification, guidance and assistance, to the technical team.

, As well as Service and Breakdowns fault-finding, monitoring and diagnostic skills are essential.



, To assist with factory based trials of specialised or development type systems, including setting up, build, modification, testing and evaluation.
, Complete all assignments within the time frame agreed
, Provide "World-Class" customer service while on-site and interacting with site personnel to ensure our client's satisfaction
, Keep workspace neat and clean during time on site; ensure customer/visitors have access to space
, Ensure all questions, issues, action-items for the site have been fulfilled prior to leaving site.
, Communicate with your Line Manager on a daily and/or weekly basis as appropriate, via phone, text, and e-mail regarding schedule, etc.

Preferred Qualifications:
, Goal-Oriented with desire to achieve and surpass
, Two or more years' experience in both electrical and mechanical related fields:
, 24-volt electrical systems - Installation and Troubleshooting
, Good PLC knowledge and understanding
, Ability to work in fast-paced and ever-evolving environment
, Highly organized
, Possess superior communication and customer service skills both written and verbal.
, Ability to be disciplined, self-motivated to work remotely from home base
, Excellent time-management
, Project a professional image of themselves and Pacepacker Services Ltd.
, Full UK Driving License
Physical Demands:
, Walking, bending, lifting, repetitive motion, use of hand tools and test equipment
, Driving short and long distances
, Occasionally lifting up to 25Kgs.
, Occasionally climbing up ladders but most work is carried out at ground level.
, Regular overnight stays close to the working site.



Work Environments:
, Environments: Factories used for the handling of dry materials such as, cereals, wood chips, sand, gravel, food, chemicals, during business hours and possibly non-business hours
, Field Based travelling from home
, Commercial /factory environments: mainly during business hours
, Occasionally working on floor and crawl spaces
, Working from home and/or office in front of computer


The package my client are looking to offer is a salary up to £30,000 but can be negotiated.


Hammond Recruitment Group is acting as an Employment Agency in relation to this vacancy.