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Commercial Lines Account Handler - Cambridge

Commercial Lines Account Handler - Cambridge

Permanent Position
Salary - £22k - £30k

The Company

Our client based in Cambridge, was founded in 1980's.

Today it is a large independent and specialist insurance broker.

Our clients team of more than seventy industry professionals all work together to provide a full range of commercial insurance, credit insurance, personal insurance and financial services solutions to a wide customer base across the UK - many of them with worldwide operations.

Job Description: A key customer servicing role within a small team, working in tandem with and supporting our customer facing Commercial Insurance Account Executives, to provide quick accurate Commercial Insurance responses to our valuable EXISTING customers.

Core duties, reporting to a Team Leader and the Commercial Director, include:-

Key Responsibilities

Advising and liaising with existing customers, Insurers and Account Executives via telephone, post and internet.
Providing support to Account Executives so they can obtain the appropriate information needed for RENEWALS.

Discuss strategy with relevant personnel.

Where renewal rebooking is required submitting market presentations to Insurers in a timely manner and working to deadlines.
Approaching and negotiating quotations with Insurance Underwriters in respect of Renewals and Mid Term Alterations.
Using personal judgement and initiative to find the right solution for the customers requirements.
Negotiating commission levels if appropriate.
Evaluating quotations, including review of policy wordings and endorsements, and decision making on placing of the business in tandem with the Account Executives.
Producing detailed Risk Registers and Report summaries for presenting to customers at renewal.

Record, process, manage information and provide administration support of EXISTING customer policies from inception to renewal.

Invoice and Account Collection.
Liaise and attend meetings with k

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