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IT Engineer - 2nd Line - Desktop - VMware - Migrations - AD

IT Support Engineer - Project Engineer - 2nd Line Desktop Support Engineer - 2nd Line Support Analyst - 2nd Line Support Engineer - Technical Support - Helpdesk Technician - Onsite Technician - AD - Exchange - Citrix - Remote Desktops - VMware - Virtualisation - Cloud - Migrations - Croydon - £26,000 - £29,000 + Company Benefits and plenty of career progression required by my rapidly expanding IT Support Services Company based in Croydon, Surrey.



My client has been providing bespoke IT solutions and excellent customer service for 20 years! They are seeking a 2nd Line Support Engineer - Support Engineer - Helpdesk Engineer who has exceptional customer service skills and come from an IT Support Services and / or Helpdesk background.



Responsibilities include:




  • 2nd Line Support Engineer will remotely assist clients with issues and seek resolutions


  • Respond, log and manage calls from clients requiring technical assistance, primarily relating to their hosted desktop environment


  • 2nd Line Systems Engineer will build excellent communication lines with clients


What I'm looking for:




  • 2nd Line Helpdesk Engineer will have the ability to support Windows Servers 2003, 2008, 2012


  • Helpdesk Technician will have a good understanding of VMware, Exchange, Citrix and AD


  • Excellent communication skills


  • Experience of migrating companies between platforms


The role is based in Croydon, Surrey and is looking to reward this 2nd Line Helpdesk Engineer - 2nd Line Onsite Support Engineer - Support Engineer a salary of £26,000 - £29,000 + Company Benefits and plenty of opportunities for career progression!





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* Please send me your CV ASAP to be considered for this role.



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Who is Reflex Computer Recruitment?



Reflex, established since 1990, is a successful independent IT Recruitment Consultancy.

We are a proud member of the Recruitment and Employment Confederation (REC) and we strongly believe in ethical recruitment building long term relationships with both clients and candidates.

We are ideally qualified to offer clients the best possible solution in fulfilling their computer personnel requirements; within the Surrey and Sussex locations.