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1st Line Support Engineer

1st Line Support Engineer - Windows Server, Active Directory, Exchange, MS Office 365, Networking, TCP/IP, VMware.

Are you an enthusiastic 1st Line Support Engineer/ IT End User Support Engineer/ Helpdesk Support Engineer? Do you work well under pressure, have excellent communication skills and telephone manner? If you have the ability to use initiative and work as part of a team to achieve results then an Award Winning IT Solutions Company would be interested in speaking with you!! If you are looking for a lively and enthusiastic working environment and have a proactive “can do” attitude then apply now for this opportunity.


Key skills and responsibilities are logging and managing incidents and service requests raised by telephone, email and the customer self-service portal.

Windows Server Operating systems experience.

Windows Desktops, Active Directory - Managing AD Group Policies, Exchange, MS Office 365, Networking, TCP/IP.

MCSA, MCP, ITIL or working towards MCSE would be advantageous.


If you are a 1st Line Support Engineer / End User Support looking for your next Manchester based career opportunity then contact Karl NOW to work for a Microsoft Gold Partner - Salary is £16,000 - £20,000 + Excellent Benefits.



Windows Server, Active Directory, Exchange, MS Office 365, Networking, TCP/IP, VMware, Cisco, Firewall Windows Server Operating, Windows Desktops, Active Directory - Managing AD Group Policies, Exchange, MS Office 365, Networking, TCP/IP, VMware/Hyper-V/VDI, WAN/LAN experience