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Onsite Engineer - 1st/2nd line support

1st / 2nd Support Engineer - On-site Engineer - Active Directory, Exchange, Windows Operating systems - I am looking for an enthusiastic On-Site Support Engineer, Technical Support Engineer, 1st / 2nd Line Support Engineer / IT Support Engineer / Desktop Support Engineer.

The ideal candidate will be able to work under pressure, have excellent communication skills and telephone manner.

My client, an Award Winning IT Solutions Company are looking for a lively and enthusiastic Support Engineer with a proactive "can do" attitude to work with excellent customer services skills - Salary is £23,000 - £25,000 based in Hayes, Middlesex

Key skills and responsibilities:

  • Windows Operating Systems

  • Microsoft Office Packages

  • General Networking Support & DNS

  • Active Directory - Managing AD Group Policies

  • Ensuring incidents and service requests are resolved or updated within the SLA's

  • Troubleshooting and resolving problems associated with software and hardware for both local and remote customer environments

  • Experience of working in an educational environment would be desirable

The role is focused upon the day to day delivery of IT support services and site administration for the user community which needs to be completed in an effective manner with attention to detail and accuracy.

The nature of the business requires a high level of technical knowledge, flexibility, common sense and initiative.

Salary is £23,000 - £25,000 + Excellent Benefits.

Please apply now for a swift response!

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