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3rd Line Support Engineer - Network Engineer - Cisco - Juniper

Network Engineer - Network Support - Technical Support - 3rd Line Support - Network Analyst - CCNP / JNCIS - WAN - TCP/IP - Glasgow, Scotland - £45,000 + Company Benefits - I am looking for a 3rd Line Support - Network Engineer to join a well-respected organisation to work with the service desk and network operations team to provide a broad spectrum of support and customer service to its clients.

Your duties will include resolution of complex network / system incidents in addition to implementing customer service requests on a broad range of networking technologies.

Key Skills:

  • CCNP Service Provider / equivalent knowledge.

    OR JNCIS-SP / JNCIP-SP / equivalent knowledge

  • Network Engineer with experience of managing and troubleshooting JUNOS

  • Experience of WAN infrastructure support preferably within a Service Provider environment

  • Extensive experience of Routing Protocols incl.

    BGP & OSPF

  • Extensive experience with TCP/IP protocols


  • Provide 3rd line network support to all customers for both incidents and service requests.

  • CCNP Network Engineer to deliver Customer Service Excellence

  • Technical escalation point for the Service Delivery function

  • Adhere to strict Service Level Agreements for fault resolutions and service requests completions

  • Identify, liaise and manage any escalated faults with 3rd party suppliers for major incidents or network improvements e.g.

    Cisco TAC

So, if you are an experienced Network Engineer - Network Support Engineer and are fully versed in WAN Infrastructure Support I would be very interested in hearing from you.

In return for this set of JUNOS experience my client is looking to reward the successful candidate with an Excellent Salary of up to £45,000 PA + Company Benefits + Excellent Career Opportunities!

If this Network Engineer / 3rd Line Support Engineer role based close to Glasgow, Scotland is of interest paying £45,000 + Benefits is of interest then please APPLY NOW for a swift response.

Who is Reflex Computer Recruitment?

Reflex, established since 1990, is a successful independent IT Recruitment Consultancy.

We are a proud member of the Recruitment and Employment Confederation (REC) and we strongly believe in ethical recruitment building long term relationships with both clients and candidates.

We are ideally qualified to offer clients the best possible solution in fulfilling their computer personnel requirements; within the North or South Lanarkshire locations.