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PRODUCT EXPERT - AUTOMOTIVE - SUFFOLK

PRODUCT EXPERT - AUTOMOTIVE - SUFFOLK

SALARY Competitive plus Benefits

This large car dealership has a number of locations in the East of England, and they have an urgent requirement for a PRODUCT EXPERT to join their Operation based in Suffolk.
The successful candidate will preferably have experience in the Customer Service, and will learn in depth knowledge of all products on show to help customers make an informed decision.


The PRODUCT EXPERT should be passionate about our products and excellent communication skills, both verbally and written are paramount for effective customer care.

Requirements

Essential skills
A confident communicator who understands that a positive attitude gets great results.
Flexibility to use own initiative or work as a team, and ability to go the extra mile to achieve customer satisfaction.
Learning about our products so you can help our customers find the perfect fit.
Providing relevant information and being there for our customers with all the answers.
Very good written and verbal communication skills.

Other skills
Helping with various marketing activities : from snapping great stock images of our products to dreaming up inspiring content for our social media platforms.
Preparing the showroom and cars for the day ahead and organising and accompanying customers on test-drives.

The role will involve working on all aspects of the Customer Service, customer care and in depth knowledge of all our products.

Excellent communication skills, both verbally and written, are paramount as the role will involve close working relations with the company's customers.


There is also the opportunity to gain further career and/or skill-set enhancement.

We are looking for people that have drive and ambition.


You'll get plenty of training, but we are looking for candidates with a thirst for knowledge and an ability to learn.

Prior to applying for this opportunity, please ensure your CV details all your relevant experi