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Experienced Mitel Engineer - Surrey

Experienced Mitel Engineer - Surrey

Salary: Competitive Salary

Key words: Mitel Engineer, LAN and WAN Fundamentals, Routing Knowledge, Telecom Engineer, Telecoms

The Company

Our client is a leading Telecoms company providing business telephone systems and communications solutions for over 25 years.

The Role

This is an exciting opportunity for an experienced Mitel Engineer interested in joining a growing team.

The ideal candidate must have necessary skills on installation, programming & commissioning of enterprise solutions working with the client, projects and pre-sales teams and effective liaison with any 3rd parties.
A minimum of 4 years industry experience, be PABX and Network Hardware/Software Applications trained, IT Microsoft office proficient and PC literate, with experience of carrying out IP-based installations.
An understanding of LAN/ WAN/SIP Fundamentals, preferably at CCNA or CTP level and possess an excellent thorough fault process mentality to correctly evaluate calls, together with self-reliance on their own technical abilities and knowledge.
We are looking for someone with experience of managing escalations, working closely with the manufacturers to achieve a successful resolution.

They should be able to demonstrate focused customer care skills, both on site and remotely, clear direction setting and a methodical work ethic.

Technical skills required

? MiVB (3300) (MCP or MCS Level ideal)
? MiCollab (MCP or MCS Level ideal)
? MiCCM (MCP or MCS Level ideal)
? SIP & IP Routing knowledge
? MiCloud Experience (UCaaS)
? VMWare/VSphere experience HP or Cisco routers & switches knowledge
? LAN & WAN Fundamentals & Networking Experience

Personal skills required

? The ability to work well in teams, be a pleasant/helpful/optimistic self-starter, requiring minimal supervision.
? Well-organised and strong on follow up.
? Punctual with a good attendance record.
? Good telephone manner
? Good problem solver
? St