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Lead Application Support Analyst - Senior Support Team Lead


Application Support Specialist - Lead Application Support Analyst - Senior Support Analyst - Application Support Engineer - 2nd Line Application Support - Lead Support Analyst - ITIL - Java -Helpdesk -Service Desk - Colchester - Essex - Salary up to £34,000 pa + Excellent Benefits sought for a well-established and leading global provider based in the Colchester, Essex area.

My client is an Award- Winning Global Provider with Offices Worldwide with their UK offices based in the Colchester location.



Responsibilities:


, Leading a team of Support Specialists in accepting requests of 2nd level support for all applications developed for both internal and external customers
, You will investigate and triage tickets as they are related to application / new releases of existing applications
, Prioritise requests in the ticketing system
, Support Specialist will ensure all work is carried out and documented in accordance with required standards ITIL framework


Skills:
, Experience in leading a small team/Helpdesk staff
, Lead Application Support Analyst will ideally be ITIL Foundation qualified
, Supporting Java based applications
, Experience in mentoring and performance reviews is desirable


My Client is based in Colchester, Essex and is looking to reward this Application Support Analyst - Lead Application Support Analyst - Senior Support Analyst a salary of £34,000 pa + Benefits that include Pension, Health Care Scheme, Life Assurance to name a few and Excellent Career Growth.



We are currently recruiting for the Application Support Analyst - Application Support Specialist - Application Support Engineer role with immediate effect and considering all potential candidates immediately so, APPLY NOW!