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Network Engineer - NOC - 2nd - 3rd Line - CCNP - Firewalls

Network Engineer - NOC Engineer - 2nd Line - 3rd Line - WAN - Security - Firewalls - Cisco - Juniper - £40,000 - £45,000 pa + Shift Allowance + Excellent Bens and Career Propects required by a market leading provider of network support based close to the Gatwick, West Sussex location.

My client is a well-established and award winning organisation who pride themselves on their established brand, ability to deliver complex enterprise services and their dynamic working environment.

My client are currently seeking a Network Engineer - NOC Engineer to resolve highly complex firewall and network security faults and service requests, as well as completing firewall health checks, upgrades and housekeeping.


  • Ensure all escalated and major incidents are carried out within the 3rd line team

  • Provide 3rd line network and network security support to all customers for both faults and service requests

  • Resolve any major incidents or improvements on their network from a firewall/network security perspective

  • Identify, liaise and manage any escalated faults with 3rd party suppliers for major incidents or network improvements e.g.

    Cisco / Juniper TAC

  • 2nd - 3rd Line Network Engineer will manage tickets to meet key performance indicators


  • Network Engineer with experience in WAN infrastructure support

  • Ideally, CCNP qualification or equivalent experience

  • Experience in supporting/maintaining Load Balancers i.e.

    F5 & Cisco ACE

  • Excellent knowledge of TCP/IP protocols

  • Firewall experience i.e.

    ASA, Palo Alto, Juniper

As a Network Engineer - 2nd Line Network Engineer you will be working with a team of amazing, talented individuals.

You will be a fast learner, creative, problem solver with a work hard play hard spirit.

You will be surrounded by pioneers within their specialist market.

You will have a passion to support, improve solutions, deal with everyday tasks and solve exciting challenges.

There is a great team spirit which makes this a really enjoyable place to work!

Company Bens include Pension Scheme, Healthcare, Childcare Vouchers, Team Nights Out etc.

There is an Excellent Salary and Career Prospects on offer for the successful Network Engineer - NOC Engineer - 3rd Line Network Engineer.

We are currently recruiting for NOC Engineer - 2nd Line - 3rd Line Network Engineer role with immediate effect and considering all potential candidates immediately so, APPLY NOW!

Who is Reflex Computer Recruitment?

Reflex, established since 1990, is a successful independent IT Recruitment Consultancy.

We are a proud member of the Recruitment and Employment Confederation (REC) and we strongly believe in ethical recruitment building long term relationships with both clients and candidates.

We are ideally qualified to offer clients the best possible solution in fulfilling their computer personnel requirements; within the Surrey and Sussex locations.