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2ND LINE SUPPORT ENGINEER - MANCHESTER - CISCO, WINDOWS SERVER, EXCHANGE, MS OFFICE 365, VMWARE. I am looking for an enthusiastic 2nd Line Support Engineer with MSP / IT services experience.

The ideal candidate will be able to work under pressure, have excellent communication skills and telephone manner.

They must have the ability to use initiative and work as part of a team to achieve results.

My client, an Award Winning IT Solutions Company are looking for a lively and enthusiastic Support Engineer with a proactive “can do” attitude to work with excellent customer services skills.

Key skills

  • Windows Servers

  • VMware or Hyper-V

  • Cisco Networking - ASA Firewalls, Switches, access point and router support

  • Networking - DNS, DHCP and GPO experience

  • Exchange / Office 365) - Supporting exchange not just creating users/mailboxes / DL's

  • Backup technologies (Veeam desirable) - Able to review and resolve backups jobs/tasks

  • Must be able to work shift patterns Monday to Friday from 7.30 am to 8 pm

  • Will be part of on-call rota which has a fixed shift payment plus overtime for any hours worked

If you have 2 or 3 years' experience in a similar role, a mix of Server and Network support, experience troubleshooting and supporting backup technologies then apply now for this opportunity!

This role is part of a Service Desk and based out of our Manchester City Centre office.

Candidates will be positive with a can-do attitude and ready to work for a busy and growing MSP.

If you are a 2nd Line Support Engineer looking for your next Manchester based career opportunity then contact Karl NOW - Salary is £26,000 - £30,000 + Overtime + On-call + Benefits.

Key skills: Windows Server, Active Directory, Exchange, MS Office 365, Networking, TCP/IP, VMware, Cisco, Firewall Windows Server Operating, Windows Desktops, Active Directory - Managing AD Group Policies, Exchange, MS Office 365, Networking, TCP/IP, VMware, Veeam, WAN/LAN experience

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