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Service Manager - Manchester

Job Role
, Conducting Team Appraisals
, Provision of Risk Assessments and Method statements, where required.
, Key Account Liaison
, Coaching & Team Development.

Supporting and coaching Technicians that are underperforming
, Troubleshooting on Site visits
, Day to day management of fire protection technicians, guaranteeing excellent customer service, high quality workmanship.
, Mentoring and motivating engineers to ensure that all Customer's sites are compliant with the British Standards.
, Developing, performance managing and appraising colleagues, advising senior management of any training or development requirements.
, Team Recruitment
, Auditing workmanship on a regular basis for quality, consistency and customer service.
, Vehicle and tool inspections - reporting any damage / requesting any additional equipment.
, Supervising stock to guarantee optimum stock levels at the branch and on engineer's vans.
, Overseeing monthly stock takes for the branch and the engineers van stock.
, Implementing new contract management, ensuring team members follow customer's requirements.
, Arranging monthly branch meetings with Technicians to discuss targets and achievements and encouraging Technicians to contribute any ideas/suggestions for improvement within their role / work environment.



Essential Experience
Experience:
Management: 5 years (Required)
DBS Certification.
Salary: Negotiable depending on experience.



Package
Company vehicle.
Company mobile and tablet.
Option to join the Work Place Pension Scheme.
Working in a long established and reputable business.
Hours of work: 40 hours per week Monday - Friday
Salary: Negotiable depending on experience
20 days holiday plus all statutory holidays


For further vacancies please visit our website.

Hammondrecruitment or contact me on craig@hrguk.com
If you believe you have the right experience and qualifications please forward your CV
We specialise in many industries and have a number of other positions that maybe more suitable for your background.


All communication will be treated confidentiality.

Hammond Recruitment Group is acting as an Employment Agency in relation to this vacancy.




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