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Customer Service Advisor

Pin Point are recruiting on behalf of a client for Customer Service Advisors in Washington.

You will focus solely on delivering excellent customer service through all communication channels and receiving inbound calls from new/existing customers.

? Taking inbound calls from new/existing customers
? Ensuring all customer needs are satisfied
? Delivering remarkable customer service to the highest standard
? Following company systems & procedures
? Ensuring you provide resolutions for all situations
? Handling any queries and complaints effectively and efficiently
? Logging information correctly

Job Type / Category

This is a full time role working with a large company that specialise in inbound customer service within the retail market.

The shifts will be between 7am-10pm and will be 5 our of 7 days per week.

Required Education, Skills and Qualifications

? Strong communications skills
? Experience in a customer service environment
? Experience setting yourself goals
? Good numeracy & literacy skills
? Great time management
? Great attention to detail
? Flexibility to work

For more information or to apply please send your CV to

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