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Operations Manager Gibraltar

Senior Operations Manager | Competitive salary + excellent bonus, benefits package, relocation assistance | United Kingdom



SRGEurope has been appointed to recruit a Senior Operations Manager to join a high profile and fast growing online gaming company in the UK.

Our client is dynamic, creative, and has an incredibly talented work-force.



To be successful in this role you will be a natural leader with drive and ambition in order to grow and push the business forward.

You will be part of a strong management team and your role will be key to the business development with high levels of responsibility involved.

Communication will be a key strength along with strong decision and pervasive skills.

You will have strong connections in the business and experience and passion for the Gaming sector are a given.



Responsibilities:




  • Implement business strategies and plan by setting a clear vision whilst motivating the right culture and strong team ethics.


  • Drive customer acquisition and retention efforts/marketing campaigns to raise the brand presence during a period of active growth.


  • Monitor and challenge comprehensive goals for performance and growth to reach all operational targets.


  • Promote company culture and vision, driving high-performing teams with excellent work principles.

    Influence and drive the team to deliver exceptional service delivery.




  • Monitor daily operations of the company including ongoing processes and making improvements and change where needed.


  • Lead and manage up to several teams to inspire ultimate performance and commitment, coaching, engaging and developing people to achieve their maximum potential.


  • Ensure delivery of outstanding customer service through evaluating operational performance by analysing and interpreting data and KPIs at appropriate cost.


  • Manage relationships with employees and business partners/vendors at all levels to collaborate and build relationships.


  • Assist COO Europe in implementing processes and reporting functions and submitting reports to the COO Europe in all matters that are critical.




Requirements:




  • Extensive experience as an Operations Manager gained within Online Gaming.


  • Knowledge of the UK gaming market, gaming regulatory and industry-specific subject matters.


  • Strong insight of critical business functions within the gaming industry.




  • Confident in managing and working within budgets.




  • Demonstrable competencies in strategic planning and business development.


  • Working knowledge of data analysis and performance / operational KPIs.


  • Working knowledge of IT/Business infrastructure and MS Office.


  • Advanced organisational and leadership abilities with excellent interpersonal and presentation skills.


  • Confident in decision making and problem solving and persuasive skills.


To Apply



If you are interested in this role press apply now and if you want to know more e-mail us at support@srgeurope.com or alternatively call +350 200 69999 for Gibraltar or 0207 183 6462 for UK.



UK Gaming | Analytical skills | Strong leadership skills | Budgets | Operational KPIs





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