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Network Technical Support Engineer - Kent

Network Technical Support Engineer - Cisco & Junos Technology - West Malling / Maidstone, Kent.

I am looking for an experience Network Technical Engineer with Cisco experience for an office based role to build and remotely deliver client specific network solutions.

The Network Technical Support Enginner will build and deliver client specific network solutions, including the setup and configuration of routers switches and APs.

The role will include creating maintaining build and handover documentation, client and subcontract installer liaison and coordination, 2nd line support for live deployments.

The main Network Technical Support Engineer responsibilities are:

  • Monitoring the up time and availability of customer and core network infrastructure

  • Responding and resolving issues that affect internal and external customer network availability

  • customer technical requirements capture for network design

  • CPE build, configuration and support including Routers/ Switches/ APs

  • Liaison with 3rd Party providers and vendors for RMA, Support faulting etc.

This in house role reports to the Head of Networks and requires previous experience of Cisco switches and routers with NOC experience covering network hardware configuration, network monitoring, and 2nd line technical support.

Ideally you should also have some experience covering Network and Equipment management: VLAN/VPN configuration, access control, Firewalls and VPN, analysing networks, and core connectivity.

This role is mainly in house based but due to its Office location you will need to be a car driver as public transport routes are not ‘commuter friendly' ! There is plenty on site car parking and onsite facilities.

If you are an experienced Network Technical Support Engineer looking for a career move then this position based close to West Malling / Maidstone, Kent could be for you.

It is paying a base salary of between £33,000 and £40,000 per annum and offers good prospects and an excellent working environment.

Please email me for a swift response.

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