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Senior Network Support Engineer - CISCO Technologies

Onsite Network Support Engineer -Senior Network Support Engineer - Senior Network Support - Cisco Network Support Engineer - CISCO -CCNP - LAN - Wifi - CISCO ASA - Cisco Routing & switching - Senior Onsite Network Support Engineer - Central London - Competitive salary + on call

The Senior Network Support Engineer will be providing technical support and professional and proactive service to our customer circa 100 sites across London, its predominantly a Cisco network estate with Cisco LAN, WiFi & ASA technologies, with the main objectives being overseeing the management and maintenance of the Network, support documentation and customer reporting.

Managing internal support projects and providing assistance to the wider support team and Head of Network Services when required.

The key responsibilities for this CISCO Senior Network Support Engineer will be to :

  • Oversee the ongoing maintenance and support of toolsets and managed network environment, ensuring they are up to date, compliant and performing at optimum levels

  • To produce regular customer information reports.

  • Help create technical documentation & system operating procedures to achieve maximum efficiency of systems, supervise the implementation and maintenance of procedures, including standards of technical documentation for the team, they are current and communicated effectively.

  • Occasionally manage non-BAU support requests and internal support small projects.

  • Ensure system security by overseeing the application of industry standard best practice and guarantee correct security controls are maintained to meet the requirements of business compliance policies.

  • Play a key role in maintaining the Security of Local Area Networks.

  • Rotational out of hours on-call support

I am looking for an experienced Senior Network Support Engineer with the following experience :

  • CCNP or equivalent accreditation

  • Support and Network background

  • Strong understanding of Cisco Routing and Switching skills

  • Strong understanding of Network technologies

  • Good level of understanding of Cisco Wireless

My client is looking to offer a competitive salary + on call, the Senior Network Support Engineer will be based on site in Central London.

If you are an experienced CCNP Senior Network Support Engineer who is looking for a new role and has experience of supporting Cisco Network Estate then I would like to hear from you