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Senior Service Advisor

Senior Service Advisor - Crawley

Salary: Competitive

The Company

Our client - aprestigeCommercial Vehicle dealer - provide a 'one-stop shop' for all your vehicle needs, from sales through to service.

Committed to keeping the customer's business moving, all vehicles have a 3-year unlimited mileage warranty and free roadside assistance for up to 30 years.

With an extensive range of New and Used commercial vehicles available, they are sure to have the vehicle that meets their customer's business and leisure needs.

The Role:

Our client are now looking for a talented person to join us as a SeniorService Advisor at their Crawley site.

This is a fast paced and busy role where you will take responsibility for your customers.

You will be the main point of contact and offering support and guidance whenever customers visit to get their vehicle serviced, or when they need help or advice with the up keep of their vehicle.

You will liaise with our parts team and suggest suitable additional products and services to the customer.

Hours: 45 hours per week - Normal working pattern of Monday to Friday 07:00 to 17:00, shift change to 06.30 to 16:30 when Workshop Controller cover is needed - Saturday mornings on a rota basis (1 in 5)

You will receive a competitive basic salary and a great range of benefits including:

? 22 days holiday plus Bank Holidays
? Company Pension Scheme
? Death in Service Benefit
? Extensive Progressive Mercedes-Benz Training
? Cycle to Work Scheme
? Staff Referral Scheme

Essential requirements:

? Leadership experience and the automotive knowledge to cover the Workshop Controller while they are on training, annual leave or sickness absence
? Automotive experience is essential, commercial experience desired but not essential
? Minimum of 5 years' experience in Service Advisory or Workshop Controller role

Important Information: We endeavour to process your personal data in a fair and transparent manner.

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