Reception Supervisor - Gloucestershire
RECEPTION SUPERVISOR - LOCATED IN QUAINT MARKET TOWN
PERMANENT - FULL TIME
£8.90 / hr plus potential live in plus tips
? Are you an experienced Hotel Receptionist now looking for a supervisory position?
? Do you have sensational customer service facing skills and would relish the opportunity to work in a quaint market town in the Cotswolds?
Then look no further as my client could be your future employer....
This client is a based just north of Bath in a quaint Cotswold market town and they are in need of a friendly and engaging personality who could operate as a HOTEL RECEPTION SUPERVISOR.
As the Reception Supervisor your key duties will include:
? To be the lead receptionist when on duty with other members of junior staff.
? To ensure all guests receive a high standard of customer service and a warm friendly welcome at all times, wherever possible anticipating guest needs and follow up on their requirements
? To ensure reservation information for bedrooms, events, or food and beverage bookings are taken correctly with all the required information for that reservation
? To ensure guest accounts are accurate and payments are processed
? To assist with the training of other junior receptionists in all aspects of their role so they are be able to perform their duties in a timely and efficient manner
What do you need to apply for role?
? An individual who would have worked on a hotel reception, ideally possessing some form of supervisor or management experience.
? A friendly, happy natured, and self - motivated individual who can inspire their immediate team, colleagues, and guests
? To have the presence, persona and aura to be the face of the hotel for guests upon arrival.
? The ability to up sale other services within the hotel
? Knowledge of computerised hotel and reservation system is desirable.
? The flexibility to work a variety of shift patter
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