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Credit Control Manager

Credit Control Manager - Chester

Salary: 30K

The Company

Our client is one of the UK's largest independent holiday letting agency; a successful travel business with strong year-over-year growth and ambitious growth plans.

They drive a significant amount of effort into ensuring their place at the top of the market by building teams with the best local talent and pursuing the latest innovations are used across departments.

The Role

Our clients fast-paced and dynamic Finance Team are now expanding, adding a Credit Manager to their ranks as a senior member of their Finance Admin Team, responsible for leading on and carrying out the proactive recovery of customer and owner debt, ranging from completion of debt reports and solicitor packs to attendance at court and implementing process improvements going forward.

Role Responsibilities:

Resolving queries directly with customers/owners on debt recovery eg implementing payment plans

Production of Solicitor packs and liaising with our legal advisors

Pro-actively liaising with other departments across the business to ensure the best service is provided to our owners/customers

Making pro-active recommendations for next actions for review by Finance Managernormal>Implementing improvements to current processes

Attending any Court hearings and leading on any relevant legal proceedings

Any other ad-hoc duties as identified by the Finance Manager

Any other duties as are within the scope, spirit and purpose of the job as requested by your line manager.

Essential Skills & Requirements:

Experience within a Credit Manager Role, preferably within a domestic environment rather than 'business to business'

High proficiency in Excel

Strong communication and interpersonal skills

Excellent telephone manner

Ability to prioritise and organise workloads

Ability to work on their own and as part of a team

Attention to detail

Friendly approach to all members of the organisati

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