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Sales Administrator

Sales Administrator - Bristol

Salary - Competitive

The Company

Our Client well established client has become one of the most successful and fastest growing automotive groups across Wiltshire, Dorset, Somerset, Gloucester, and Bristol.

They have a large number of franchise sites representing Audi, Honda, Jaguar, Land Rover, SEAT, KODA, Volkswagen passenger car and Commercial Vehicles, where they pride themselves in delivering excellent customer service and experiences through their dedicated experienced and manufacturer qualified staff

The Role

The role of the Sales Administrator is to provide excellent support and administrative service to the Sales Department, developing effective manufacturer and supplier contact and dealing efficiently with customer requests and queries to ensure total customer satisfaction, whilst helping retailer to achieve industry-leading standards of process efficiency and cost control.

Role Responsibilities:

? Review all functions and tasks with the Sales Manager and advice of any discrepancies or problems encountered.
? Make appropriate weekly/monthly reports to the Sales Manager.
? Post bonus to deals after gaining authorisation from the Sales Manager.
? Document and log all transactions in a structured and methodical way and maintain a systematic filing system for prompt retrieval of documentation.
? Maintain effective liaison with all members of the sales team, forming a strong sense of teamwork within the sales department, and ensure accurate and timely feedback of information to appropriate persons.
? Ensure that all documentation is dealt with in a timely manner.
? Notify Sales Manager of all changes to manufacturer's policies.
? Ensure courteous and cost-effective use of telephone.
? Approach all customers promptly and courteously and assist with their requests to the best of your ability.
? Complete all administrative tasks required to complete a vehicle sale, from locating the vehicle through t

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