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Sales Support Administrator

Sales Support Administrator
Department: Client Support
Location: Head Office, Wilmslow
Salary: up to £18,000


Citation is one of the UK's biggest providers of Health & Safety, HR, Employment Law and ISO services to businesses.

We are far from your average service provider as our colleagues bring their great personalities to work, not just their policies!


As a Sales support administrator, you will provide vital support to Citation's sales team.

Undertaking important administrative tasks, such as order processing, and be a vital link between the sales and service teams.


The Person:
, Positive, proactive with a ‘can do' attitude.
, Ability to build relationships.
, Organised with the ability to multi-task, prioritise and work to deadlines using your own initiative.
, Strong written and verbal communication skills.
, Meticulous attention to detail.
, Able to demonstrate resilience and flexibility in a demanding and fast paced environment.


The Role:
, Primarily providing continual support to our BDM's (Business Development Managers) with daily administrative tasks, communicating necessary data and reports when required.
, Providing full administrative support for all Additional Service products sold.
, Liaising with 3rd party service providers and managing workflow between sales, provider and clients.
, Uploading findings reports to our client's on-line portals and distributing electronically if necessary.
, You will ensure all incoming calls and emails are dealt with efficiently, whilst processing all new business deals in a timely manner.
, Providing full tracking and review for each sale and processing sales agreements when required.
, With daily verification checks you will ensure all details are accurate across the bespoke systems and follow up where necessary, providing relevant sales information to senior management.




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