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Helpdesk Support Analyst - SQL Server, JavaScript, HTML, CSS

Helpdesk Support Analyst - SQL Server, JavaScript, HTML, CSSWeb solutions providerNewbury, BerkshireTo £20,000pa

Our client, a software house specialising in the development of corporate intranet, extranet and portal solutions, are looking to expand the team by recruiting a Web Applications Support person based at their Newbury offices.

With direct responsibility to the support and Implementation Manager, you will be responsible for the implementation, support and upgrades of their intranet / extranet solution to a number of the company's growing client base (currently over 150 customers).

This is mainly done via remote connections but may also involve some on-site work, including post implementation support.

Full training in the product set and related technologies will be given.

The solution is built with a .NET front end and a SQL Server backend.

The role is very much in the applications / solutions roll-out arena and not infrastructure or networking implementation although knowledge in these areas would be distinct advantage.

You will probably have worked, or be currently working in a web development role or come from a support related environment supporting networks, servers and users.

Previous knowledge gained working with SharePoint would be beneficial but not essential.

We are looking for someone with the following skills and at least 12-18months of relevant experience:

? Experience in a software development / application support / implementation, network support / administration or helpdesk support (2nd & 3rd line) role.

You may come from a software engineering background and wish to further yourself in a more client facing type role.
? Experience of web or intranet based solutions in a Microsoft Windows Server environment including experience with web development tools such as HTML, CSS, JavaScript, XML and ASP.NET.

The ability to improve your skills in terms of continual improvement is a must.
? Experience of Microsoft SQL Server




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