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CCTV Service Manager - East Anglia

This is a self-determined role, no more taking instructions, and comes with complete control and responsibility for the day-to-day planning, technical and operational health and lifecycle management of the Company's customers in the area this is a chance to shine and showcase your skills and performance; the role has its own single point of contact operational support, extensive technical resources including on-going training and direct reporting and accountability to the Company's senior management team during a regular quarterly business review.



In the first instance the role will be supervised and you'll be inducted the Engineering Manager and assisted by neighbouring ASM engineers until well and truly acclimatised to the Company's culture, work practices, customer base and high standards of customer care.


The Company works on a self-determined ‘out-of-hours' policy which encourages good engineering and customer relationships

Your profile & qualifications
, To be considered as loyal, dependable, reliable with integrity
, Personable with strong ‘client facing' skills in communication and problem solving
, Good organisational skills, particularly in organising your own time, and maintaining high and recognisable standards throughout your own commitments
, A strong knowledge and qualification in electronics
, Good current working knowledge of PC/IP and digital technology
, H&S compliance and awareness
, A naturally intuitive approach to fault finding
, A hunger to learn and excel in front of your customers and team
, Good administrative house-keeping
, Be a participator not a commentator
, Equally comfortable working independently as well as able to be a team player when required

The Company provides for:
, Fully expensed vehicle (of your choice after circa 2 years)
, PC, tablet/mobile
, All access equipment (including mechanical)
, Diagnostic equipment
, Substantial extra earnings from all lifecycle and upgrade revenue from your area
, Bespoke and long-term training program
, Career pathway planning
, Medical cover
, Pension contribution
, Comms allowance
, VPN for updates, statistics and collaboration
, Incredible in-Group holiday travel scheme




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