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Client Account Manager

Client Account Manager
Reporting To: Additional Services Manager
Location: Wilmslow
Hours of Work: 08:30 - 17:00, Monday to Friday
Salary: Up to £28,000 + realistic bonus of between £10,000 and £17,000


Are you an experienced Sales Professional or Account Manager, looking to kick start 2020 with a rapidly growing business?


We are Citation - One of the UKs biggest providers of Health and Safety, HR, Employment Law and ISO Services to businesses.

We don't do micro-management - instead, we empower, support and innovate! We are leaders, not empire builders and we love our business - We have been named as one of the UKs Top 100 Best Companies to work for...

Not one but FOUR times!


So, if you want…
, to grow with a team that is at the start of a high growth journey and is backed by the whole business
, to work in fast growing Company that has a real sense of team purpose and treats people like grown-ups.
, to be part of shaping something special where you can look back and say “look what we achieved”.
, to be judged on your deliverables and grow yourself with our Company.
, to work as part of team that has your back with a Manager who wants you to succeed.
, to give new ideas ago without fear, because some will work


… then we will support you at each step and help you shine!


So whether you're looking for a change in company or a new career and fancy a piece of the action, then please read below.


About the role
Across our group companies we have over 45,000 clients who like us, need us and want to buy more from us.


Having recently acquired more businesses which offer products and services that our clients need and want - there is lots of opportunity to meet our key strategic objective of having happy clients who buy more from us, stay with us and recommend us.


In this role you will be at the heart of making our clients aware of the brilliant products and services we offer that can help them and selling these solutions.


This is an extremely varied role in which you'll liaise with a diverse selection of clients from a wide range of sectors within the SME market.

Whilst you won't have to cold call or develop new business from scratch you will have instinctive sales skills such as being able to think on your feet, being flexible in your approach, and have the professionalism and personality to influence key stakeholders.


With a strong and growing portfolio of products to help our clients you'll enjoy a varied role, actively discussing products and solutions with business owners.


We will provide you with full training and a structured career path, we also offer a flexible approach to working and fun supportive working environment to help you be at your best whilst making our clients businesses even better.


About you
You love dealing with business owners and have a talent for understanding their own agendas and challenges, handling objections and influencing, whilst helping them to be more successful.

You can rapidly build great relationships and then provide practical solutions to their business challenges in a consultative and highly intelligent manner.

You will know how to present services and solutions and be able to adapt and vary your approach to suit your audience.


A team player with impeccable communications skills, you know that success in business-to-business account management has a lot to do with patience, understanding your client and products, determination and focus, as well as being highly organised.

You may well have picked up these skills in an Account Management, sales, or similar client interactive role, most likely in a business to business environment.




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