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Accommodation First Contact Administrator

Black Country Women's Aid (BCWA) is a progressive charity that specializes in supporting victims of abuse.

Our services include support for both adult and child victims of domestic abuse, stalking, sexual violence, exploitation and modern slavery, as well as women in the criminal justice system.


We offer sensitive and holistic support services which help victims escape from violence, cope with trauma and rebuild their lives.

We place victims' voices at the heart of our work and develop our services in response to need, working with an extensive range of partner organizations to help victims get the right support.

BCWA services span across the Black Country including Sandwell, Dudley, Wolverhampton and Walsall, with some services covering Birmingham and the wider West Midlands.


We are looking for exceptional candidates to join our growing and successful organisation.


Job title: Accommodation First Contact Administrator
Position Type: Full time Monday- Friday 9.00am-5pm (37.5hrs) Contract is until March 2021
Salary: £19.968
Closing date: 3 June 2020
Interviews to be held: 10 June 2020
Please note that interviews will be held on Microsoft Teams.


To coordinate effectively the referrals into BCWA Accommodation services BCWA has developed a Single Point of Contact.

This is a first contact for all referrals and demand into BCWA accommodation services for victims of domestic violence and abuse.

This is a central contact and administrator located within one of the accommodation sites.


This is a challenging role that requires a timely response to all stakeholders, excellent interpersonal skills and efficient and organised administration.

It is from this first contact that the relationship with BCWA begins.


If you would like to apply for this role, please click below and you will be emailed details of how to progress your application, including an application form you will need to complete and returned by the 3rd June 2020.


CVs will not be accepted.


Important information for all positions
Black Country Women's Aid is committed to safeguarding and promoting then welfare of vulnerable adults, children and young people and expects all staff and volunteers to share this commitment.


All posts are subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975.

It will be necessary for an enhanced disclosure to be made to the Criminal Records Bureau for details of any previous criminal convictions.


Occupational Requirement under Schedule 9 (part 1) of the Equality Act 2010 applies.

- The post holder must be female in accordance with the Sex Discrimination Act 1975 Part 7 (2) (e)


  • Start: ASAP
  • Duration: March 2021
  • Rate: Up to £19968.00 per annum
  • Location:
  • Type: Contract selected
  • Industry: Secreterial
  • Recruiter: 2MES
  • Tel: 02392 387722
  • Email: to view click here
  • Posted: 2020-05-21 23:45:02 -

  • View all Jobs from 2MES