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Incomes Officer

An opportunity has arisen for an Income Officer within the Operations directorate.

This is a full time role on a permanent basis.

The successful candidate will provide a high level of Customer service to tenants having difficulty paying their rent or service charges.

If you enjoy helping those in need, like to be busy and want to make a difference in people's lives this is the role for you.


The suitable candidate will have good knowledge of debt collection and recovery process, experience in working in demanding customer service, good administration and organisation skills and also have welfare benefit knowledge.


? Ability to acquire knowledge and grasp new skills
? Working well under pressure
? Well-developed listening, questioning and insulating skills
? Negotiation skills
? Attention to detail
? Microsoft excel knowledge

You will need to hold a UK driving licence with access to a suitable vehicle with business use insurance cover.

You will need to maintain a satisfactory basic level DBS check.

What can we offer?

Working close to Watford Junction station and within walking distance to the shops and cafes of Watford town centre, your salary will be up to £30.000 depending of experience.

In return we offer a competitive package with includes:

? 28 days annual leave and closure at Christmas and bank holidays
? Employer pension contributions up to 11%
? Development opportunities
? Staff discount scheme
? The opportunity to 'win' staff awards, including duvet days, free massages, shopping vouchers

When applying for Watford Community Housing, please consider our organisation's values:

? Professional - We are honest, open and respectful.

People trust us to keep our promises.
? Collaborative - We work together as one team and build lasting partnerships to get results.
? Forward-thinking - We have a can-do attitude and embrace opportunities to improve and innovate.

We reserve the right to c

  • Start: ASAP
  • Duration: Permanent
  • Rate: 24950-30000 Per Annum
  • Location: WD17 1LA
  • Type: Permanent
  • Industry: Accountancy
  • Recruiter: Career Kinetics
  • Contact: Recruitment Team
  • Email: to view click here
  • Reference: AD-WAT-IO
  • Posted: 2020-06-26 15:52:24 -

  • View all Jobs from Career Kinetics

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