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1st Line Support Engineer - IT Support - PCs - French Speaking

1st Line Support Engineer - Technical Support Specialist - IT Technician - IT Support Engineer - French Speaking IT Support Engineer - IT Support - PC - Laptop - Hardware - Software - French Speaking - Reading - Berkshire - Up £25,000 pa + Bens for a fast growing and established software house based in Reading.



My client is publicly traded on the NYSE and are the world's most recognized brands, setting high standards for quality and service in automotive fixed operations.



Currently seeking a French Speaking 1st Line Technician to provide Technical Support for all Essential Diagnostic projects and any other Service Technology systems that have been agreed to support to ensure that equipment problems are diagnosed and rectified.



Responsibilities:




  • Deliver technical support for Dealers to identify and resolve problems with PC/Laptop hardware/software and associated equipment


  • Resolve queries from customers, suppliers and installers liaising with other team members as necessary


  • Perform troubleshooting using decision tree to determine which piece of equipment is faulty and escalate the problem to the appropriate supplier


Skills:




  • Experience in a technical support function (Tier 2)


  • 1st Line Support Engineer with previous Helpdesk/Call centre experience


  • Experience solving general networking issues


  • Candidates much be fluent in French


My client is looking for a talented Technical Support Specialist - French Speaking 1st Line Support IT Technician to join an established in house team at their offices in Reading, Berkshire and are looking to pay a salary of up to £25,000 pa + Bens that include Pension, 25 Days Holiday, Life Assurance + Excellent Opportunities for Career Progression.



We are currently recruiting for this 1st Line Support Engineer - Technical Support Specialist - French Speaking IT Technician role with immediate effect and considering all potential candidates immediately so, APPLY NOW!



Who is Reflex Computer Recruitment?



Reflex, established since 1990, is a successful independent IT Recruitment Consultancy.

We are a proud member of the Recruitment and Employment Confederation (REC) and we strongly believe in ethical recruitment building long term relationships with both clients and candidates.

We are ideally qualified to offer clients the best possible solution in fulfilling their computer personnel requirements; whether they are regional, national or international.




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