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Technical Operations Manager

An exciting opportunity has arisen for an experienced Technical Operations Manager to join Manchester City Council.

It is a time of fast paced change within the organisation with a number of key projects in motion which are set to deliver enhancements to users and residents alike.

The successful candidate will be joining a busy and diverse team and have responsibility for all the underpinning architecture upon which all critical council services reside.

Managing a team of 6 SME's, this post will work closely with the Enterprise Architecture function to advise and agree upon the best technological solutions for the future.

A solid technical appreciation and skill set are required alongside a strong managerial background.

The successful applicant will be a strong people manager, with good organisational skills, able to prioritise work quickly and efficiently and remain calm under pressure.

Capable of strategic thinking, a good appreciation of the Technical market and a proven track record of successful delivery.

Essential Knowledge/Skills:

? ITIL accreditation (at least Foundation Level) with proven experience of working under an ITIL Framework - operating within SLA and KPI parameters.
? Strong Communication skills - both written and oral with an ability to translate complex IT language into information which can be understood by key stakeholders throughout the organisation
? Previous experience of managing a Technical Team with strong leadership skills
? Significant knowledge of the relevant legislative framework and professional standards both within the ICT industry and in particular to a local authority
? Previous experience of managing a data centre facility
? Stakeholder management - across all levels of the organisation
? Supplier management
? Project Management
? Continuous Service Improvement
? The ability to work flexibly is also essential as the post holder will be required to work Out of hours as a Duty Problem Manager on a rota bas


  • Start: ASAP
  • Duration: Permanent
  • Rate: 52716-56178 Per Annum
  • Location: M60 2LA
  • Type: Permanent
  • Industry: IT
  • Recruiter: Career Kinetics
  • Contact: Recruitment Team
  • Email: to view click here
  • Reference: MCC327529/CS
  • Posted: 2020-10-14 12:30:32 -

  • View all Jobs from Career Kinetics


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