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IT Support Engineer

IT Support Engineer - Darlington (Home and Office Based)

Salary - £18k - £25k + Excellent Benefits + Flexible working Hours

The Client

A leading global supplier of software systems for the management of dangerous goods is seeking an IT Operations Support Engineer to join their team.

You will have in depth knowledge and/or experience of general IT support, cloud technologies and security best practices.

The Role

You will be a passionate and pragmatic IT specialist with experience supporting desktop, server and cloud based infrastructure.

You will contribute to the ongoing deployment and support of the infrastructure and as well as implement security best practices.

You will also have direct input into the design and adoption of new technologies.

You will be a keen problem-solver, with the ability to investigate, understand and resolve issues (whether working alone or as part of a team) using strong communication skills and attention to detail.

Our client believe in continual learning and aim to support ongoing skill development to ensure the adoption of best practices.

They recognise how important it is to have the time to better understand new technologies, so they endeavour to foster a laid back, relaxed atmosphere that will allow you to do your very best work.


Collaborating with other colleagues to troubleshoot issues relating to IT infrastructure, connectivity and security.

Contributing to the design, maintenance and support of Azure cloud based infrastructure.

Supporting the internal Microsoft 365 infrastructure from desktop to cloud.

Supporting the continuous development and adoption of internal applications such as CRM and Helpdesk

Support various teams by contributing to project based work - such as data migrations and setting up of cloud test environments.

Championing, implementing, documenting and testing security best practices throughout all aspects of the organisation.


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