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Opticians Dispensing Assistant

Opticians Dispensing Assistant based Wymondham and Norwich

Salary: Competitive

Previous Optical Dispensing experience is essential.

Good telephone manner, smart appearance and good interpersonal skills are a necessity.

The company

Our client is a highly established and locally based private business, committed to offering impeccable customer service, an individualised customer journey, longer testing times of 30-45 minutes using the best and innovative products within the industry and a paperless patient management scheme .They pride themselves on their excellence of customer care and seek an individual with the same ethos.

Services such as dry eye clinic, contact lens clinic, colorimetry, glaucoma ,post cataract referrals, and MECS are also offered

They operate strictly Monday to Saturday (closed Sundays and Bank Holidays) and the role will involve working 8.45-5.30 five days per week full time which must include Saturdays, or ideally Monday, Tuesday and Wednesday for a part-time role.

Daily staff meetings ensure rapport and a social working atmosphere

The Role

? Meet and greet patients and assist with enquiries
? Take phone calls and manage appointments
? Operate the cash till, cheques and electronic payments
? Maintain all required databases and records.


? give advice to patients on lens type, frames and styling;
? with further training if required, fit contact lenses and give advice on their care and use;
? take frame and facial measurements to ensure correct fit and positioning;
? advise patients when adjustments or repairs to spectacles are needed;
? check lenses on delivery to ensure that they meet the required specifications;
? work collaboratively with team members and management colleagues in order to meet the objectives of the business;
? maximise sales whilst minimising costs to ensure the achievement of specified margins and targets.
? Interpret optical prescriptions
? With further training, fit contact lenses an




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