Optometrist - Southampton
Our client offers "Everything you want, all in one place" at their warehouse in Southampton and you will find everything from groceries and electronics to clothing and cleaning supplies.
They are able to offer great value because of their enormous buying power, and the customer gets to enjoy the convenience of one-stop shopping.
They also provide a range of ancillary services and they are currently recruiting for a Qualified Optometrist.
Responsible for the operational efficiency of the store; a key part of the role will be developing the team to deliver on challenging but attainable sales targets, not only with Laser Eye Surgery and IOL procedures, but also selling the benefits of purchasing glasses or contact lenses compared to their current provider.
The successful candidate might come from a retail background where world class customer service comes naturally.
Strong management experience within a Store/Retail/Clinic setting is needed and you will be able to deliver results through your passion for people and by working closely with others to develop them through performance management.
It goes without saying you will possess excellent communication and presentation skills, be articulate, motivated to achieve and have a willingness to learn and progress.
What will the successful candidate need?
? Ability to promote the benefits of laser eye surgery, IOL, Contact Lens and Glasses to all customers/ patients with passion, enthusiasm and the highest level of product knowledge
? To ensure the levels of professionalism, customer care, product knowledge and selling skills of all staff within the Clinic meet or exceed the Company standard in order to sell effectively and meet customer needs
? To minimize the occurrence of customer complaints through improved customer care and quality of service.
To resolve any complaints quickly, efficiently and professionally and to retain customer loyal
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