Retail Sales Advisor
Retail Sales Advisor - Cardiff
Purpose Of the role
Part of the Retail Team, the incumbent is responsible for providing knowledgeable help and advice to customers in a professional, personalised and friendly manner.
Greet customers and ascertain what each customer wants or needs, without being overbearing.
Complete a sale efficiently, being able to accurately handle money, credit card transactions etc.
and provide the customer and the company with the necessary paperwork associated with the sale.
Maintain knowledge of current sales and promotions, policies regarding payment and exchanges, and security practices.
Continually learn about the product ranges.
Maintain records related to sales.
Watch for and recognise security risks and thefts, and know how to prevent or handle these situations.
Recommend, select, and help locate or obtain merchandise based on customer needs and desires.
Answer questions regarding the showroom and its merchandise.
Describe the range of products and explain the use, operation, and care of them to customers.
Ticket, arrange and display merchandise to promote sales.
Take delivery of stock from the main warehouse and store appropriately.
With the help of the rest of the team, ensure good housekeeping is maintained - a clean and tidy shop is essential.
If required, help customers to their vehicle with purchased product.
Demonstrate excellent customer services skills;
have excellent interpersonal skills with the ability to liaise with customers to discuss a particular project or idea and develop a genuine understanding of the clients needs;
be able to suggest design concepts and proposals and present these to customers;
have the ability to adapt design skills to promote products;
be creative, imaginative and energetic;
be willing to learn about the product and be able to
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