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Retail Assistant Manager

Retail Assistant Manager - Cardiff

Salary - £23 - £24,000

The Company

Our client has celebrated over 30 years as a successful tile manufacturer and distributor.

They have been producing tiles in Exeter, Devon since 1986, using a combination of quality raw materials, traditional techniques alongside new technology, and a skilled and dedicated work force.

Purpose Of the role

Part of the Retail Team, responsible for assisting the Manager in the day to day running of the showroom, and management of the sales team in addition to actively selling our extensive portfolio of premium tiles to trade and retail customers.

Main Responsibilities:

Key holder - opening and closing the showroom.

Assisting the Retail Manager in the running of the showroom.

Managing, supervising and motivating staff.

Training and developing new and existing team members.

Monitoring and maintaining monthly sales targets.

Identifying areas in the product range where improvements are required.

Liaising with other departments where required.

Assisting with showroom paperwork.

Developing in-showroom displays.

Dealing with customer complaints.

Banking duties.

Serving and assisting customers - providing a high level of expertise and knowledge.

Generating new sales through local businesses.

Processing sales/cash handling.

Showroom security/health and safety.

Stock replenishment.

Maintaining up-to-date POS.


Continually learn about new products and ranges.

Endorse and promote a positive and conscious health and safety culture within the Company.

Ensure always take reasonable care of their own health and safety and that of others who may be affected by their acts or omissions.

Ensure compliance with all health and safety, quality and human resource policies and procedures of the company.

These are the main functions of the job but employees may be required to carry out other duties as may be reasonably required.