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Account Manager - Digital Marketing

Account Manager - Remote - London/ Bristol/ Falmouth

Salary: £23,000 - £30,000

The Company:

Our client is a digital marketing agency that prides itself on being technical, innovative and fun.

They take great pride in their company values and culture and regularly host socials and strive to create a working environment where employees enjoy coming into work.

Their waterside office HQ is based in Falmouth, Cornwall and traditionally they have been office based however since 2020 the team have moved to a blend of working from home and being in the office.

This role can be remote, with hub offices opening in 2021 in Bristol/London and you will need to travel to Falmouth HQ to touch base with the rest of the team.

The Role:

Their Account Managers are responsible for both the relationship and results with their clients, in collaboration with the specialist teams.

It's a really exciting role and touches on all parts of the business.

You'll be a manager and the face of the business.

We are looking for an experienced Account Manager, ideally from within a PR or Content Marketing agency.

Role Responsibilities:

You will be responsible for retaining our clients, owning the relationships with clients and keeping them happy

Develop quarterly digital plans alongside the SEO, Paid and Analytics teams

Collaboratively develop the planning and insights for organic search and online advertising projects

Confidently communicate with clients' regularly detailing work done, results achieved and ensuring all promised deliverables are on time

Be able to use project management tools to ensure deliverables are on time

Manage internal communications and communicate highlights and issues to senior management as well as ensuring the client teams understand the clients business thoroughly

Own client meetings, making sure the slide decks are well formatted and be able to present them persuasively
Spot opportunities to grow your clients' business and