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Billing Administrator

Job Title - Billing Administrator
Location - Bredbury based, however the role is currently fully remote due to the ongoing pandemic
Salary - 22-24k
Hours of work - Full Time Monday to Friday, 9.00am - 5.30pm


Active Business Communications is a well-established and respected provider of business IT and Telecoms services with ambitious growth plans.

We're looking for an experienced Billing Administrator to carry out our monthly billing processes.

Principle Responsibilities

You'll be responsible for…
, Preparing and producing the monthly recurring bill run for IT and Telephony services
, Achieving critical billing dates consistently
, Inputting the order processing data which feeds into the billing
, Maintaining billing tariffs and rate cards
, Identifying and minimising revenue leakage
, Support customers with billing issues

Qualifications and Experience

If you're right for us, you'll bring…
, Significant experience in a B2B Telecoms / MSP billing environment
, Consumption based billing models and rating engines (e.g.

aBILLity, Cascade, Eclipse or similar)
, Wholesale and Reseller onward billing - CDR / SDR based billing
, Customer service - supporting external customers
, Microsoft Office including strong Excel / data analytics and data manipulation skills
, Good standard of general education - 9 GCSEs at A-C (or equivalent)
Personal Attributes

If you're right for us you'll…
, Enjoy administration, processes and working with large volumes of data
, Be highly attentive to detail
, Be a proactive and solution focused problem solver
, Confident and open communicator - in person, by telephone and video calls and with colleagues and customers at all levels
, Thrive on working to deadlines and juggling priorities

Key Benefits

If we're right for you, you'll be looking forward to:

, 22 days annual leave (increasing to 28 over 5 years) plus bank holidays
, Flexible ways of working
, Wellbeing scheme and 1-week paid sickness benefit
, Being part of a committed, cohesive team
, Support to progress your skills and career

If you have the skills, experience, and enthusiasm to take on this challenge and succeed in a fast moving, competitive technology-based environment, we would really like to hear from you.

Please click 'Apply' to forward a copy of your CV.

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