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Software Support Junior - Graduate IT Software Support

Software Support Junior - Graduate IT Software Support - Graduate Software Product Specialist - Junior Application Technical Support - Graduate Software Technical Support - Software Support Analyst Junior - Graduate Application Support Engineer sought with Hands on SQL based systems experience - Based close to Maidstone, Kent paying up to £26,000 per annum + Benefits with good career prospects.


My client is looking for Graduate Level candidate Ideally, you will have gained a BSc Degree in Computer Science, Software Engineering, Electronics or related subject and have hands on SQL experience gained at University or on a working environment.

You working an industry-leading software & IT company who work with a variety of well-known clients and be given full training in their software and Software As A Service / SaaS products.

You will be part of a growing Kent based technical team and the initial client point of contact for a specific SaaS product ranged.

The work will involve providing Software Technical Support to my Business Clients covering SQL based systems.

You need to:



  • Be comfortable about working within a fast paced business and able to work well under pressure to tight deadlines.

  • Have Software experience ideally familiarity with code or programming languages such as Python, .Net etc.

  • Have Database experience ideally covering SQL based systems.

  • Have excellent communication and collaboration skills as well as being well organised and methodical, pro-active, and able to take the initiative.

  • Good written and verbal communication skills with the ability to interpret and present technical information concisely.

  • Be an excellent communicator who is able to work well in a team and with a wide range of people.

    This includes being able to interact well with customers as technical point of contract.



The duties of the Software Support Junior - Graduate IT Software Support - Graduate Software Product Specialist - Junior Application Technical Support will involve receiving incoming customer enquiries of a technical nature through to resolution.

You will also be working on customer challenges and turning them into bug fixes and software development tasks as well as assisting in the delivery of support services.

This varied role will also involve undertaking testing and verification of SaaS (using SQL) applications as well as assisting in the delivery of support services around the software product, technical manuals, training documentation.

You will also be working on product upgrades and testing SQL scripts aligned to new feature requests as well as the Creation of wireframes for development ideas.


So, if you are an enthusiastic and highly passionate Graduate level Software Support Junior - Graduate IT Software Support - Graduate Software Product Specialist - Junior Application Technical Support with good hands on SQL experience who wants to work with a wide range of cutting technologies then I would be very interested in hearing from you.

The position is based close to Maidstone, Kent.

This role pays a starting salary of £23,000 - £26,000 per annum (depending on experience) + Company Benefits Package + Excellent Technical Training.

My Client also provides supportive management and offers a modern and vibrant working environment! We're considering all potential candidates with immediate effect so please APPLY NOW!




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