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Scrum Master

Job Title: Scrum Master
Location: Wilmslow/Remote
Hours of work: 09:00 - 17:30 or in line with business needs
Salary: Circa £50k

The Role:

As we embark on the next phase of our transformation journey, we want to be more proactive in effectively planning, managing, and delivering change.

As a Scrum Master you will lead and facilitate a cross-functional scrum team that will be responsible for the change and running of our Salesforce platform.

Your team will be made up of Salesforce Administrators, Salesforce Developers, Integration and QA Engineers.

You will work closely with product owners, business analysts, and the wider engineering team to bring new functionality and technical improvements to market.

You will help further empower our team to increase productivity, transparency, frequency, and quality of delivery by being an expert scrum master! You will monitor sprint progress, run stand-ups, track and identify roadblocks flagging where intervention is required, lead retrospectives and ensure a culture of continuous improvement.

Working across the Citation Group you will work with business stakeholders to ensure demand is prioritised and delivered accordingly.

Scrum Master - Desired Experience/Skills:

, Experience in playing the Scrum Master role for at least 3 years for a Salesforce/CRM based team that was diligently applying Scrum principles.
, Good skills and knowledge of servant leadership, facilitation, situational awareness, conflict resolution, continual improvement, empowerment, and increasing transparency.

, Knowledge of various well-documented patterns and techniques for filling in the intentional gaps left in the Scrum approach.
, Knowledge of other Agile approaches: XP, Kanban etc
, Awareness and experience with widely successful Agile techniques: User Stories, ATDD, TDD, Continuous Integration, Continuous Testing, Pairing, Automated Testing, Agile Games
, Applicable knowledge of the technologies used by the team and the payments business domain.
, Excellent communication and mentoring skills
, A keen appetite for personal and group continuous improvement

About Us

We are Citation.

We are far from your average service provider.

Our colleagues bring their brilliant selves to work every day and we create an environment where they can shine.

We are a nice bunch.

We don't do office politics or “that's not my job”.

We listen, support and take ownership.

We have been proudly delivering valuable HR and Health and Safety services to SME's across the UK for over 20 years.

Passionate about service, we're on a mission to revolutionise our colleague's and client's experience by employing brilliant people who are experts at what they do and smile whilst they are doing it.

Working for Citation you will have access to 25 days holiday, plus your birthday off work, gym membership discount, healthcare, childcare vouchers, the opportunity to purchase extra leave, pension contributions and more.

It's a great place to work because of the people we employ.

Fun and professional, we want likeminded individuals who love to love their job (no ‘mood hoovers' here thanks!) and want the Company to succeed.

So, if our culture sounds like a good fit for you and you want to be part of our success story, then send us your details.

Please click 'Apply' to continue your application.

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