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Head of Services

Head of Services - Birmingham

Salary - £45k - £53k + Pension

The Client

Our client is an established charity providing person-centred support to adults affected by and recovering from mental health conditions.

Support is provided to people in accommodation that meets their needs, including residential 24 hour staffed services and semi supported accommodation.

The Role

The Head of Services post is a new role that will work closely with the CEO, developing informed strategy and leading, managing and supporting staff within the companies diverse functions/services to deliver sustainable and successful outcomes.

To demonstrate strong, visible, and influential leadership and to deputise for the CEO in their absence.

Key responsibilities:

Manage, supervise, and develop staff and volunteers.

Managing the delivery of a range of services which meet the highest professional standards, in accordance with the organisation's objectives and core values.

Act as a trusted advisor to the CEO, and extended management team.

Oversee the delivery of the IT services and operations, supported by efficient and fit for purpose processes demonstrating value for money.

Ensure effective facilities management and administration services are in place to enable the charity to fulfil economic and safe service delivery.

Ensure relevant statutory, regulatory, and professional standards are wholly achieved in relation to policies, processes, and procedures, particularly in respect of governance and employment legislation and IT functions.

Set and encourage high standards of performance and demonstrate a commitment to good practice and continual improvement in all areas of the organisation's operations.

To manage and review contract rates to ensure competitiveness and maximize income generation.

Deputise for the CEO when necessary including attending meetings and preparing and presenting reports.

Pro-actively monitor and evaluate activities within t

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