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Engineer Works Scheduler and Help Desk Support

Engineer Works Scheduler and Help Desk Support
Kingston upon Thames
Salary: £24,000 rising to £26,000 after 6-month probation period

A successful and well-established fire alarm company based in Kingston upon Thames is currently looking to recruit an experienced Diary Scheduler/Help Desk Support Administrator.

Your role will entail providing a high standard of administrative support across the company, ensuring all tasks are performed efficiently and in a consistently accurate and timely manner.

The role will suit an adaptable, reliable and enthusiastic individual, with significant administrative experience, and looking for an opportunity to join a forward-thinking business in a varied and interesting role.

The role will involve:

, Scheduling and arranging engineers jobs
, Processing engineers job calls and producing client reports
, Inputting data into our main database system
, Providing help desk support via the phone to our customers and engineers
, Purchasing materials and raising engineers purchase orders
, Other general office duties

You will have…

, Excellent communication skills and ability to work on own initiative
, Diary Management and database experience
, Excellent organisational skills
, Excellent phone manner
, Ability to multi-task and manage your time and workload efficiently, working to deadlines
, Confidence and the ability to build rapport with peers internally and externally
, Strong IT skills; Outlook, Word, Excel etc, plus excellent typing skills
, The ability to work independently and in a team

The following skills are not essential but are desirable:
, Electrical knowledge
, Knowledge of basic fire alarm defence equipment.
After the initial training period, and if successful a suitable place will be given within the company and you will continue with the training development plan.

Ideally you should live within a 10 mile radius of Kingston upon Thames.

Please click ‘Apply' to send a CV and a covering letter detailing your experience as per the listed duties.

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