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Technical Sales Surveyor

Technical Sales Surveyor - Birling, West Malling, Kent

Salary - £32k - £40k based on experience + A company vehicle with fuel card + Mobile phone

The Client

The client is a family run business based in Kent with over 20 years experience in installing and adapting bathrooms for the elderly and less able.

They are proud of their good old-fashioned values and attitude towards customer service.

The client are installers of accessible bathrooms and wet rooms throughout Kent and the South East.

Additionally, they install standard bathrooms and kitchens.

The Role

An opportunity has arisen for a friendly, outgoing bathroom surveyor with excellent customer service skills and knowledge of inclusive design to join their team.

The role could also suit an ex-installer.

Part field-based and part office-based.

Main Duties:

Survey customers' properties as required and produce accurate plans and quotations.

Carry out inspections of completed works to ensure that workmanship is satisfactory.

Meet with customers in our showroom.

To attend site, when required, to investigate/rectify call backs and report back to the office where original fitters need to attend.

To liaise with fitters and customers while work is being carried out to ensure the jobs run as smoothly as possible particularly where unforeseen issues arise.

Assist with overseeing stock levels in our warehouse.

Represent the company and its customer service policy in all contacts with existing clients and potential customers.

Other duties as and when required.

Skills and Experience

4 GCSEs at Grade C and above (English and Maths essential)

A good background knowledge within the accessibility section

Excellent written and spoken English

Punctual and conscientious

Good time management

Excellent and compassionate customer service skills

Friendly, outgoing personality - a people person

Competent in Excel, Word and Google Calendar

Experience of using Art

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