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Public Service Reform Policy & Delivery Officer

Public Service Reform Policy & Delivery Officer
Full time permanent | £32,268- £37,024 per annum per annum + exclusive benefits
Closing Date: 18th July 2021
Location: 16 Summer Lane, Birmingham, B19 3SD

The Public Service Reform Directorate leads the Combined Authority's work to create a fairer, greener, healthier West Midlands.

A key element of this is working with local authorities and other public agencies to develop better public services and help the region to recover from the coronavirus pandemic in the years ahead.

This role blends research, policy and delivery, working with the wider team on a range of projects and programmes including designing out homelessness, early intervention and prevention, crime and community safety, and making sure extra help is available to those most affected by the pandemic.

What will you be doing?

, Support the Head of Public Service Reform and Prevention in developing and articulating an evidence base for developing more preventative approaches to public services in the West Midlands
, Work with local authorities and public agencies to identify and develop projects and programmes that deliver better outcomes for West Midlands people
, Identify and support work taking place in the sphere of early intervention and prevention which are collaborative and systemic
, Support the delivery of Community Recovery activities detailed in Levelling up the West Midlands
, Work with colleagues leading the Homelessness Taskforce on efforts to ‘design out homelessness' and transform public services for those with multiple and complex needs
, Collaborate on work to tackle health inequalities in the region, widening access to services and developing programmes to support healthy lifestyles

About you

We're looking for someone who has a clear commitment to creating a fairer, greener, healthier West Midlands with examples of how you have put this commitment into action.

Someone with the following:
, Minimum Level 3 qualification with evidence of ongoing professional development and a commitment to undertake further training and development
, Good understanding of concepts such as ‘public service reform', ‘prevention and early intervention', 'systems thinking' and ‘social innovation'
, Experience of researching, analysing or assessing complex issues and developing policies, projects and programmes in response
, Excellent written skills, with the ability to accurately summarise and convey complex information including experience of writing reports and preparing briefings in a policy environment
, Political and commercial awareness, with the ability to exercise discretion, judgement and confidentiality
, Ability to work with politicians and key stakeholders at every level
, Awareness of the financial structure of the Authority and the implications of decisions on the delivery of value for money for taxpayers

About the team

The Public Service Reform Directorate is leading the way to improve the quality of life for everyone in the region.

We drive whole system change to ensure that the West Midlands Combined Authority delivers against its Strategic Economic Plan priorities.

We are a small and agile team that is adding value through collaboration and are working on the building blocks for public service that will help define the future of the region.

Our focus is on developing an inclusive growth agenda to ensure local people feel the benefit of incoming investment, reducing the inequalities our communities face and shaping the way society rises to the challenge of reducing the carbon footprint.

About us

Our role in the West Midlands has never been more important and in these extraordinary times we've shown we can step forward, speak up for our region and bring people together.

Everything we do is focused on making life better for people in the West Midlands - that's our reason for being here and it drives every move we make.

We lead and support others to deliver our shared future vision for the region - a happier, healthier, better connected place to live and work.



We fully believe that we are only as great as the people who work for us and are committed to providing a positive, healthy and inclusive working environment where our people feel valued and respected.

We are a “Leaders in Diversity” accredited organisation, are in the Inclusive Top 50 Employers List and are one of The Times Top 50 Employers for Women.

We're ambitious, forward thinking and determined to find better ways of working, always leading the way in what we do.

We trust and support each other to get the job done, and encourage creativity, originality and curiosity from those who work with us.

We're committed to creating an accessible and diverse workplace, one that nurtures an inclusive environment where our people can be themselves.


Please click 'Apply' to be redirected to our online application site.




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