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Billing Administrator

Are you an experienced Billing Administrator looking for a new challenge?

We are delighted to be working with our client based on the outskirts of Portsmouth.

With over 20 years in the technology sector, our client prides itself on being one of the largest in its field and due to continued growth they are now on the look out for an additional Billing Administrator to join their team.

Your Billing Administrator Role:

The primary purpose of this role will be to act as the main point of contact for customer billing enquiries and to manage these through to resolution agreeing acceptable outcomes with customers.

You will also be required to efficiently and accurately manage customer contract cancellations.

This is a full time position based out of our client's head office in Fareham.

Other responsibilities include:

? Effectively managing customer billing enquiries in a timely and professional manner and ensuring all relevant processes are met.
? Identify and rectify and errors or omissions from customer billing whilst maintaining customer satisfaction.
? Effectively manage and action cancellation requests in a timely and professional manner
? Responsibly enforce final settlement fees and collecting corresponding debt
? Liaise with the Credit Controller to communicate and issues with payments
? Deliver all relevant communication to customers in a timely and professional manner
? Responsibly for ensuring all relevant financial paperwork and records are completed accurately, in a timely and professional manner
? Undertaking any additional ad hoc tasks as required by the business

Our Ideal Billing Administrator:

Our client is seeking a suitable candidate with at least one year's previous experience in a similar customer facing related role.

Other skills and attributes would be:

? GCSE Maths and English at a minimum of Grade C or Level 4
? Excellent written and verbal communication skills
? Quickly builds report and easily establishes rela

  • Start: ASAP
  • Duration: Permanent
  • Rate: 19000-23000 Per Annum
  • Location: Fareham
  • Type: Permanent
  • Industry: Accountancy
  • Recruiter: Career Kinetics
  • Contact: Recruitment Team
  • Email: to view click here
  • Reference: AD-SBA-BA4
  • Posted: 2021-06-28 17:10:23 -

  • View all Jobs from Career Kinetics

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