Our client are a family run SSAIB accredited security solutions company based in Surrey who specialise in working with high end residential clients and their individual needs for fire & security.
We are searching for a sales administrator to join a dynamic team working in sales administration whilst also supporting the COO with PA and administration duties.
? Carry out lead generation activities to attract new customers by conducting research, booking first sales meetings, attending trade shows, preparing, and sending email/ letter campaigns.
? Provide administrative support to the COO.
? Assist in preparing quotations and security reports for customers and prospects
? Responsible for the coordination of all company tenders, ensuring they are delivered on deadline and that all parties deliver the details required.
? Responsible for the company CRM package, ensuring all updates to the system are carried out and monitoring the sales team's inputs
? Responsible for the compilation of weekly, monthly, and quarterly sales reporting.
? Respond to customer/ prospect telephone enquiries on the same business day and ensuring their requests are followed through with sales or operations
? Support the on boarding/ mobilisation of new customers ensuring their expectations are met
? Carry out additional training to gain a knowledge of company's products/services
? Provide administrative assistance for the technical department when required
Essential Skills & Requirements:
? Basic understanding of the security industry.
? 2-3 years' experience within a similar sales administrator role and dealing with High-Net-worth clients.
? Experience of using CRM tools and managing a CRM database.
? Experience in lead generation.
? Desire to deliver excellent customer service.
? The ability to work from home when required through COVID.
? Advanced knowledge of Microsoft of
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