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Children and Young People's Single Point of Contact (SPOC)

Our dynamic and dedicated Children and Young People's Service has an exciting new opportunity.

Due to the growth of the service, we are now looking for a Children and Young People's Single Point of Contact (SPOC) to help coordinate referrals into our service.

Black Country Women's Aid

Let us introduce ourselves…

Black Country Women's Aid (BCWA) is an established charity working across the Black Country and wider West Midlands providing accommodation and community support services to victims of domestic abuse, sexual abuse, and human trafficking.

Services range from advocacy, civil remedies, support in court, individual and group support, and access to a range of therapeutic interventions.

All services are client and needs led.

The team:

Our Children and Young People's Service has an expert team of specialist advocates who support victims of interpersonal abuse between the ages of 3 and 25 years.

We aim to provide a responsive, needs led service to children and young people, creating a positive culture and environment, enabling them to achieve their potential.

We have a team of ambitious, compassionate individuals who support each other to deliver an exceptional service.

Job role

Job Title: Children and Young People's Single Point of Contact (SPOC)
Positions available: 1 position, 30 hours per week Monday to Friday
Salary: £20,849 pro-rata
Closing date: 12pm on Monday 2nd August
All interviews will be held via Microsoft Teams

Is this you?

We are looking for an enthusiastic and hardworking candidate to support our Children and Young People's Service with the coordination of referrals, training, and administrative support.

We are looking for an innovative candidate, ideally with experience of working with children and young people.

This is a great opportunity for someone who loves working with children and young people, providing trauma-focused, holistic support.

The role:

You will provide administrative support to our Children and Young People's Advocates (CYPA) who deliver interventions across the Black Country to children and young people who have witnessed domestic abuse.

The Our Future Project has been funded by Home Office Children Affected by Domestic Abuse Grant and acknowledges the important role schools can play in offering a safe, stable space in the lives of children and young people living with abuse and violence at home.

As part of the project, the SPOC will primarily work with CYPAs in Sandwell, Dudley, Walsall, and Wolverhampton who support children and young people affected by domestic violence and abuse (DVA) in the home.

There will be a requirement to support the CYPAs in delivering group programmes, workshops, and assemblies within various settings.

You will also deliver training to professionals within the education setting and via remote platforms, to enable them to deal with disclosures and support children effectively.

If you are self-driven, conscientious, and organised with lots of ambition we would love to hear from you.

Important information for all positions

Black Country Women's Aid is committed to safeguarding and promoting then welfare of vulnerable adults, children, and young people and expects all staff and volunteers to share this commitment.

All posts are subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975.

It will be necessary for an enhanced disclosure to be made to the Criminal Records Bureau for details of any previous criminal convictions.

Occupational Requirement under Schedule 9 (part 1) of the Equality Act 2010 applies.

The post holder must be female.


BCWA has adapted services during COVID to support victims of violence and abuse that meet all latest Government guidance.

Personal Protective Equipment (PPE) is available at all our sites and distributed to all staff as appropriate.

Full details of the BCWA Risk Assessment can be found on our website.

Please read this as it provides the framework that we are delivering services against.

You will receive appropriate training to undertake the duties of the job on and on and offsite basis and all situations are risk assessed.

Management supervision, support, and oversight is embedded in our practice to ensure all parties are kept safe.