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Customer Service Advisor

Are you looking for a role which can help you learn some of the most valuable career skills to help you grow and gain the experience you need to succeed? Would you like to join a successful and growing local company? If so, we need ambitious Customer Service Advisors to be part of our dedicated and professional team.

About Us:

Impact Call Centre is located on the Romsey Industrial Estate, which is just a short walk from Romsey train station, train journeys from Southampton Central take from as little as 11 minutes.

Impact Call Centre are a 24/7 outsourced Call Centre specialising in a wide range of sectors and our dedicated teams will deliver the best Customer Experience.

Your Customer Service Advisor Role:

We are on the hunt for both full and part time Customer Service Advisors to work within our team of friendly and fun people and to become part of our positive and encouraging environment.

Responsibilities include:

? Support customers with diverse queries by phone, email and chat.
? Dealing with customer enquiries, chasing customer orders, refunds, providing product information and other customer service related tasks
? Consistently exceed expectations by delivering a world class customer service experience - being knowledgeable and taking ownership to manage enquiries from investigation to resolution
? Increase customer satisfaction and loyalty by dealing with requests effectively and efficiently
? Support other departments in line with business requirements
? Take ownership of your personal development and performance
? Work as part of a team in a fast-paced, target driven environment


Why Choose Impact?

? Learn some of the most valuable career skills to help you grow and gain the experience you need to succeed
? Take your skills to the next level with our internal career progression.

We actively promote from within
? Positive & encouraging environment - we never overlook when you go above & beyond in your work
? Apprenticesh


  • Start: ASAP
  • Duration: Permanent
  • Rate: 19240-21640 Per Annum
  • Location: SO51 0HR
  • Type: Permanent
  • Industry: Accountancy
  • Recruiter: Career Kinetics
  • Contact: Recruitment Team
  • Email: to view click here
  • Reference: AD-IMP-CSA3
  • Posted: 2021-09-13 12:38:23 -

  • View all Jobs from Career Kinetics


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