Telecoms Engineer - Systems Installation Liverpool
Systems Installation (Telecoms) Engineer
Up to £30,000 pa
My client have been strengthening business communications for UK SMEs for almost 20 years.
With a product portfolio that covers a range of managed services (including telephony, business internet, IT services, cybersecurity and cloud infrastructure) they provide all the features their customers need to work as efficiently as they want to.
They deliver communication solutions to allow people to work exactly how, and where they want to.
I am looking for a Systems Installation Engineer (Telecoms) who has great communication skills, who has the ability to explain technical detail to customers, be approachable to customers and liaise with the sales team.
This role is a remote role - approximately 70% of time is working on client sites – with occasional travel to Stafford - the majority of the customers are based around the Liverpool area so it would be ideal if you were in the North West / Merseyside area.
You will be designing, installing, & maintaining the overall performance of the voice network, including analogue, digital, VoIP, and line configurations and installations, voice mail and IVR, reporting, voice gateways, IP call processing equipment, contact centre/ACD equipment.
Processing service requests for telephony and network related service; supporting moves, adds and changes; resolving issues with telecommunications vendors and vendor installation assistance
Troubleshooting, maintaining, upgrading, and providing solutions to voice quality issues and call routing problems and other complex hardware/software problems.
Collaborating with end users, vendors, and other technical staff members on the identification, isolation and correction of problems as well as enhancements in the voice networks and systems
You will be one of the voice technical resource and subject matter expert for the resolution of moderate to comple
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