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Visitor Services Advisor

Visitor Services Advisor
National Minimum Wage (for age)
Contract - Permanent, Full Time

Over 200,000 people visit the Tank Museum every year where we bring the history of tanks and tank crew to life…Supported by the world's best collection of tanks & action packed live displays our staff play a vital role in ensuring each and every one of them has a memorable and enjoyable visit.

As a visitor services assistant you will be putting your excellent people skills to the best possible use.

You will be selling admission tickets and retail merchandise both on site and on-line, promoting membership and gift aid - helping us to meet our targets, but most importantly you will be welcoming our visitors warmly.

The Museum is closed to our visitors in the evening but work continues in providing our customers with an excellent and popular brand of Tank Museum merchandise.

This is a busy and growing substantial part of our business.

Seeing our customer on the phone or with the same importance as our onsite customer is key going forward.

Experience in customer service and sales would be an advantage but more importantly you'll love working with people of all ages, have bags of enthusiasm, and will always strive to make a good impression.

You will need to be practical and hands-on with excellent communication skills and to be comfortable working as part of a team.

Cash handling skills are also required.

We believe that our visitors deserve more than just ‘good service', they deserve an amazing visitor experience they'll never forget.

To view the full role profile and to apply please click 'APPLY' to visit our recruitment website.

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