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Network Operations Engineer

Network Operations Engineer (NOC) | Online Gaming | Gibraltar



SRGEurope have been appointed to recruit a skilled and talented 24/7 Network Operations Engineer.

In this role based in our client's fantastic offices in the heart of Gibraltar, you will join our team of skilled professionals.



Our clients are a household name within the Online Gaming and Sports Betting sector, and are expanding their brand and scaling their teams rapidly throughout 2022.

They offer a relaxed, yet hard-working international work environment and they are looking for a career driven, like-minded team player, that is motivated to ensure delivery of the best customer experience across all our clients product verticals.



If you are an experienced 24/7 Operations Engineer then this is the opportunity for you.



What's on Offer?





  • A fantastic collaborative work environment in an excellent location.




  • Private Healthcare that begins on day one and the option to add family members.




  • A Pension Plan after successfully completing probation.




  • Free language classes and wellness coaching.




  • Discounts for several restaurants along with subsidised gym memberships.




  • A comprehensive relocation package.





What you will be doing:





  • To monitor and maintain the operational integrity of network equipment, servers, operating systems and critical services.




  • Accurate recording and maintenance of all records relating to role, actions or procedures i.e.

    Checklist, Updating incident cases etc.




  • Problem management and escalation within guidance of standard operating procedures.




  • Escalation of calls to other support teams or third parties as necessary.




  • Work with third party suppliers to resolve any issues that they might have which are affecting our customer facing services.




  • Maintaining up to date knowledge of working practices and procedures.




  • Meeting SLA's as defined in the NOC handbook.




  • Carrying out routine system and network integrity checks to maintain effective service levels.




  • Provide initial troubleshooting on issues, working closely with other technicians to resolve any issues in a timely and efficient manner.




  • Produce detailed root cause analysis reports on all major incidents.




  • Provide hands on support for systems within our Data Centre environment.




  • Maintain awareness of our entire live environment, be aware of and provide a rapid response to any issues





The Essentials:





  • Fluent in both spoken and written English.




  • Experience of working with a modern Data Centre, including monitoring of environmental conditions and critical power systems.




  • Able to learn and adapt to new technologies through self-directed training.




  • Ability to produce highly detailed documentation for technical procedures.




  • Positive and proactive thinker.




  • ITIL aware.




  • Ability to work to strict guidelines and timescales across multiple streams simultaneously, often having to act on your own initiative.




  • Knowledge of network monitoring tools.




  • A Unix/Linux and windows skillset that will allow you to perform initial troubleshooting steps.




  • Knowledge of TCP/IP networking.




  • Understanding the concepts of a virtual infrastructure.





Desirable skills





  • Previous experience in a NOC environment.




  • CCNA / RHCA/ MCSE or equivalent.




  • Experience with Cisco, F5 and Arista network equipment.




  • Awareness of monitoring tools, CA eHealth, CA Spectrum, Icinga/Nagios and Solarwinds





To Apply



Please click on the ‘apply' button and upload your CV and a Cover Letter or alternatively contact Billy Malone, Recruitment Consultant on billy.malone@srgeurope.com or on +350 200 69999.




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