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Sales Order Processor - North West London

In this role your key responsibilities will be to: Ensure that all orders are processed and stock is allocated in line with the company process's in a fast paced work environment.

You will monitor their ecommerce system and ERP system to ensure that all data is up to date.

You will also pitch in with general customer service duties as required.

This role is a key member of the ecommerce team and integral to the success of the business.

Duties and Responsibilities:
, Processing orders
, Allocating stock to orders
, Responding to customer tickets when required
, Building effective relationships with customers and colleagues

To be successful in the role of Order Processor, the ideal candidate will have:

, 1+ Years in order processing/management
, Good working knowledge of Microsoft 365 (especially Excel)
, An eye for detail and accuracy
, Strong listening and verbal communication skills
, Creative thinker with strong problem-solving skills
, Logical and systematic
Key Competencies:

Quality of Work
High levels of output with consideration to accuracy, thoroughness, and dependability without close supervision.

Demonstrate “right first time” ethos.

Quantity of Work
High levels of work output, maintaining the standard set for the job

Excellent attitude towards work, colleagues and managers with a willingness to help solve problems

Knowledge of the Job
Must have acceptable levels of knowledge for the job including departmental procedures

Able to demonstrate reliability in performing tasks accurately and within the allotted timescales.

Attendance and Punctuality
Able to demonstrate flexibility and reliability to conduct their job within the company's and department's work rules.

Knowledge of Company policies and procedures
To demonstrate the acceptance, understanding and promotion of the company's policies and procedures around your job responsibilities

Initiative and Judgement
Demonstrate the ability and interest to suggest and develop sound new ideas and methods

Chartwell Recruitment is acting as an Employment Agency in relation to this vacancy.

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