Service Technician (Agriculture)

Service Technician (Agriculture)

Location: Wickhambrook, Suffolk

Salary: £28k - £38k + Excellent Benefits

Full Time, Permanent, Monday - Friday (40hours)

The Client:

Our client is a leading manufacturer and global provider of a diverse range of premium agricultural machinery products - a thoroughly professional and excellent employer.

The Role:

As a Product Support Specialist, you will deliver excellent after-sales service, including repairs and support, both within the UK and globally.

Duties:

? Support the After Sales Manager in achieving outstanding service levels.
? Travel for customer service and repairs, both nationally and internationally.
? Assist the Sales teams, including participation in exhibitions and dealer visits.
? Facilitate crop trials and provide training on product use and maintenance.
? Maintain close ties with distributors and dealers, reporting back on product development needs.
? Always present a professional image, gather competitor insights, and provide feedback.
? Occasionally cover out-of-hours service and repairs.


Requirements:

? Previously worked as a Product Support Technician, Product Support Specialist or in a similar role.
? Possess an engineering and technical knowledge background.
? Understanding of agriculture and familiarity with electrical, hydraulic, and mechanical systems is beneficial.
? Fluency in English, both written and spoken.
? Skilled in using MS Office suite.
? Strong communication abilities.


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